Today, finding any kind of service online has become quite easy. The problem lies in how do you know that the company you are hiring is reliable? Yes, you can hire your local handyman, who operates a shop two blocks down from your houses but chances are, he won’t be able to fix the problem permanently. You need to make sure that the company specializes in air conditioning repairs.
Air conditioning units have become more complex and require to be serviced by professionals who have years of experience in this area. It’s better to hire the same service that installed the air conditioner in your house in the first place, as they will know more about its mechanism. In case you are hiring a different company, follow these four tips before you make your final decision:
1. Licensing and Insurance
Most companies mention their license on the website to assure customers that they follow all the rules and regulations of operating such service. Browse their website and make sure they have all the necessary documents that state they are qualified to perform air conditioning repairs. Upon arrival, don’t forget to ask for their permit just to make sure that they belong to the company you contacted for the service.
2. List down All the Repairs
There are various signs of a malfunctioning air conditioner such as inadequate air flow, moisture in the HVAC system, no cool air, bad odor, faulty thermostat settings and squealing noises. These signs are quite easy to spot but take time to fix. If the warranty from the air conditioner manufacturer is still valid, then you can get the air conditioner repaired without any cost. However, if the warranty has expired, create that list and ask the repairman the full extent of the repairs.
3. Compare Price
No matter what service you are looking for, you should always first shop around and then make your decision. Get estimates from at least three air conditioner repair services, along with a quote of the materials that will be required for the repairs. This will allow you to check the price of the recommended materials in the market. You can then easily prepare a budget and make your final decision whether the company is worth hiring or not. Check out their testimonials and reviews to see how they have treated other customers and what the customers have to say about them.
4. Check Certification
In a service like this, experience matters a lot. If the technician coming at your place does not have a card that proves his certification, then look for another. Experience gives the assurance that the job will be done well!
So, there you go… four tips that will help you chose the right air conditioner repair service. Remember, along with experience, good customer service matters too! So, if the representative on the phone talks to you rudely or does not listen carefully to your concerns, find another repair service.